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Can't Change Password Or Add Email




Anime News Network Forum Index -> Site-related -> Bugs & Technical Questions
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Kikoman589



Joined: 15 Apr 2019
Posts: 42
PostPosted: Thu Feb 02, 2023 9:35 am Reply with quote
Hello there,

I've been trying to change my password, but the changes don't seem to be registering.

In addition, I can't add an email to my account because the link I receive via email always says "This is not a valid activation key".

Is there any way to do these things outside of Account Settings, or should I try again later?
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sdsichero
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Joined: 15 Oct 2009
Posts: 158
PostPosted: Mon Apr 01, 2024 2:42 pm Reply with quote
Good question. I tried to add an email since I am going to stop using the one associated with my account. When I try I get a "cannot send email" error and no change is made. Please help.
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sdsichero
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Joined: 15 Oct 2009
Posts: 158
PostPosted: Thu Apr 04, 2024 11:53 pm Reply with quote
Okay I was able to add a different email a few days later.
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SenpaiDuckie
ANN Community Manager


Joined: 16 Sep 2021
Posts: 469
Location: PH
PostPosted: Fri Apr 05, 2024 10:52 am Reply with quote
Kikoman589 Please try it out now if you can change password or add email. Smile
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